Managed IT Helpdesk
Let NTD Athenet eliminate your IT helpdesk headaches. Our experience in supporting 20,000 users on a daily basis means NTD Athenet's First Call Support Services will reduce downtime, minimize support costs, improve productivity, and effectively use resources.
In addition to helpdesk services, First Call Support Service includes:
- An economical low-monthly fee
- 24/7/365 server maintenance and monitoring
- Analyze upgrades and patches recommending only needed changes
- System security audits and ongoing vigilance
- Customized status and network health reports for management
In addition to First Call Support, let NTD Athenet help prevent problems before they happen by implementing desktop controls and desktop/server anti-virus protection.
Desktop & Server Antivirus Protection
It is very important to filter email for viruses. However, workstations are an equally significant security concern. Client/server style antivirus protection must be implemented to ensure that workstations cannot be used by hackers to proliferate viruses.
NTD Athenet's Desktop antivirus Protection services are administered remotely by a team of certified engineers. There is no IT support required by you.
Desktop Controls
Ensuring that users do not install software or make unauthorized modifications to workstations is a major security concern. Left unchecked, these activities can lead to the spread of computer viruses and an increase in the IT resources required for workstation support.
NTD Athenet's team of consultants can implement a solution that prevents users from installing software.